The talkative clerk- the smart one

Do you feel sometimes that the clerk in your office claim they have a zillion trillion things to do only complain how headache their brain was but if the job was taken over by another clerk it would have been finished years ago... while some clerks do not mind having no overtime but ever willing to go the extra mile.... This very busy clerk happens to be busy talking while the other can be so dedicated.. Some people work this way.. they have annouce what they do and how much work they have to do so they won't get extra work done... Pandai nye....isyh isyh.....................This is the new way of working smart in the office.. They should put this down in the leadership books that we have to read for upgrading purposes.. This year reading material for grade G and H is "360' leader"